Terms and Conditions
1. General information
These General Terms and Conditions (GTC) apply without restriction to all orders between Frinorm AG and the customer. The GTC contain, in particular, the applicable terms and conditions of sale, delivery and payment. By placing an order, the customer accepts and acknowledges these GTC.
2. Binding nature
The order becomes binding upon receipt of an order confirmation. The customer must check all data and report any discrepancies to Frinorm AG.
3. Conclusion of contract
The contract is deemed to have been concluded when Frinorm AG has confirmed receipt of the order in writing.
4. Offers
Our offers are always non-binding. Unless otherwise agreed, offers are valid until the end of the current year. Calculation and IT errors entitle us to adjust the price agreement.
5. Delivery and delivery period
Where possible, the confirmed delivery dates will be adhered to. However, the delivery date is not an expiry date. A change in the delivery date does not entitle the customer to cancel the delivery and claim damages.
6. Warranty
Frinorm AG guarantees the specified quality of its products. The manufactured items are carefully checked and packaged before dispatch. The customer must check the quality of the goods upon receipt and report any defects to Frinorm AG immediately. Frinorm AG accepts no liability for the use of defective goods or for any damage resulting from this.
7. Assembly and further processing
Frinorm AG cannot be held liable for defective or improper further processing. Processing must be carried out in accordance with our assembly instructions.
8. Returns
All intended returns must be agreed in advance with Frinorm AG. Delivered goods will only be taken back in perfect and unprocessed condition. Returns without prior agreement with Frinorm AG will not be accepted and the payment amount will not be refunded.
9. Prices
Our prices are based on the price list valid at the time of delivery and do not include VAT. Any price adjustments planned for the coming year will be announced in writing in good time.
10. Terms of payment
Invoices are payable within 30 days net, unless other terms have been agreed. Unauthorised cash discounts will be charged retrospectively. In the event of late payment, the customer will be sent a reminder and requested to pay.
11. Cancellation
Cancellations of orders must be agreed with Frinorm AG. If the orders are not yet in production, they can be cancelled without any problems. Otherwise, the orders will be completed, delivered and invoiced accordingly.
12. Place of performance
The place of performance for deliveries and payments is Balzers, Liechtenstein.
13. Place of jurisdiction
The place of jurisdiction for all disputes is Vaduz, Liechtenstein. Frinorm AG is also entitled to take legal action against the customer at the competent court at their place of business or residence.
14. Applicable law
Liechtenstein law applies exclusively. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.